Returns & Exchanges

Due West offers a 14-day return window for all premium apparel and accessories, provided items are in their original, unworn condition with all designer tags attached. We strive to ensure your shopping experience is seamless from the moment of purchase to any necessary returns.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all security tags and brand labels remain intact.

• 3.
  Ship Your Return

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.